Wednesday, December 25, 2013

On Receiving the Ebenezer Scrooge Memorial E-Mail

We buy our gas supply through EDF Energy, because they're not self-evidently worse than any other companies in the business, and I let them e-mail me the quarterly bills, because why not? However, I was a little surprised when the latest such bill showed up this morning. Yep, on December 25th, having been transmitted the same day.

Guys, really. I'm sure that it's terribly efficient keeping your computers running 24/7, but really, Christmas Day? We have no worries on this score, but some people are tight enough for cash that bills are a genuine source of stress for them. If nothing else, a company looking this clueless in relation to PR doesn't fill one with confidence regarding their cluefulness elsewhere.

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